To the medical team,
At 100 years old, Grandma was residing at a nursing home when the pandemic began. Due to government restrictions, we were unable to visit her for two whole years. It was only when Nurse Lam performed outreach visit at the nursing home that Grandma was discovered to be confined to her bed, covered head-to-toe in painful blisters caused by her autoimmune disease.
Thanks to Nurse Lam’s decisive action, Grandma was promptly transferred to JCHH. After assessing her condition, Dr. Leung prescribed appropriate medications and ointments to alleviate her suffering. As Grandma’s health stabilized, the ordeal at the nursing home started to feel like a distant memory.
The hospice was truly a beautiful and spacious facility. With the nurses’ assistance, we often accompanied Grandma on her favourite pastime – spending time in the garden. As Grandma sat contentedly in her recliner, soaking up the sunshine and sweeping view of the Shatin racecourse, it was hard to believe that she was back to her normal self less than a month later.
Words cannot begin to express our gratitude for your care and compassion during that difficult time. Whether it was Dr. Leung, Nurse Lam, or Maggie the physiotherapist, everyone on the medical team showed Grandma nothing but the utmost warmth, kindness and respect.
Thank you for all your loving support!
Sincerely,
The Lo Family
17 Nov 2021